How do you ensure you’re providing your customers a proper quote? Does your estimating software do the job for you, or do you use a spreadsheet to do the job? Just like your finished jobs (from which you get job costing reports), your estimates combine materials and labor, and everything–and every person–has a different cost to use. And, it sounds simple enough, but the reality is your estimating system probably took lots of time to get right. And, frequently, whether or not it goes off smoothly, it sets the tone for the rest of the project. Yes, the estimate–perhaps done live on-site–comprises one of the first interactions your customer has with you. But, they don’t see the hours that went into planning the project, optimizing the set of tasks that went into doing the work, or–at very first–the care it took to give your customer a proper estimate. They see the care that went into doing the job right. The property owner, or in some cases the public themselves, all marvel at the job well done. When you finish a good painting job, it’s truly a sight to behold.
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